Grill The Marketer | Perth Marketing Event

Grill The Marketer, a Perth Marketing Event Like No Other

Your marketing questions answered. Live.

Are you sick of the same old marketing events?

So are we.

So we are bringing you something different!

No scripts. No sales pitches. No PowerPoint slides.

Just you getting your questions answered.

Clay & Carma will let you grill them and of course – there’ll be booze. And nibbles.

Melissa Bowen, Director of My Hustle Co-working space (our sponsor for this event) will be our MC, wrangling the crowd and making sure everything is in order on the night.

Cost: $20 + BF (includes selected beverage on arrival and grazing table)
Date: July 29th
Location: Percy Flint. 211 South Terrace, South Fremantle, 6162
Time: 5.45pm

See you there!

Want to make sure we answer your specific question?

Pre-send it to hey@themarketer.news and join us!

Grill The Marketer is a concept that came about from discussions with marketing event attendees who really just wanted their questions answered without the fluff and agenda.

We hope you can make it!


Who is The Marketer?

The Marketer

Carma & Clayton founded The Marketer when they wanted to talk about marketing campaigns from an Australian (and especially Perth) perspective.

We are both experienced digital marketers who run their own businesses and decided to choose collaboration over competition to bring The Marketer to life.


Carma Levene (That’s me)

Experienced Social Media Marketer, Trainer & Strategist at The Social Chameleon.

I love to problem solve. With previous business management experience I understand my clients challenges and can support them to make Social Media work it’s hardest to bring them actual business outcomes.

I’ve been featured as a subject matter expert in Facebook Advertising on Social Media Examiner and Social Media Stategy on Socialbakers (among others) and have shared my experience guest lecturing at TAFE Metro, UWA and ECU to the next generation of marketers.

Clayton Smith

Digital Marketing Specialist & owner of Perth based agency Smith Social.

No matter the medium, I love great marketing. Whether it’s an amazing and engaging email sequence, a stunning logo or a brilliant billboard, creative and inventive marketing makes me want to run out and get my hair braided.   ​

Cause that’s what it’s all about.


We hope you’ll be able to join us for the first Grill The Marketer!

Facebook Avatar Stickers – a first look

Facebook announced Avatar Stickers last year, and now they’re HERE!

Facebook Avatar Stickers are here, and by here I mean LIVE in Australia – to some users.

Since they’re still rolling out for a lot of people I thought I’d share a bit about it and show you mine.

I had this prompt show up in my newsfeed:

Introducing Facebook Avatars

So, of course I had to try it!

It takes you through the process of setting up your avatar so it looks like you.

Loading your avatar...

You first choose your skin tone (so for me that’s the second whitest) but there’s quite a few options.

choosing a skin colour

Next you choose your hairstyle and colour

Hair style


Then face shape.

Next – the eyes! First a shape, then a colour, and then eye makeup.

My eyes are green and there’s a couple to choose from as you can see above.

Then it’s onto the all-important eyebrows!

Choose a shape and then a colour to best match your own (or the ones you draw on every day, lol)

The next one is glasses.

There’s quite a few shape options here for the bespectacled.

Now for the nose!

I found this the hardest one to match as the shading on top and bottom of the larger noses makes them look weird and huge. I went with a nose that’s most likely much smaller than my IRL nose so I didn’t get that shading effect.

Next is the lips:

Shape (above) and colour (below). There are quite a few lip colour options.

Next is facial hair and colour:

I’d say they’ll probably add way more options here as the product rolls out.

Then it was onto body type.

There’s not a lot of options here, and although the skin colours are quite inclusive, there’s no real body type options for anyone without the standard 2 arms and 2 legs. I’d suspect they add to these to be more inclusive.

Next you choose from the limited outfit choices.

There are a few options for hats to mix it up a bit more and also head coverings.

I chose not to add a hat.

And that’s it – you’re done! Admire yourself in Facebook Avatar sticker form. You’d imagine that as time goes on (assuming the Facebook Avatar Stickers are widely adopted) that companies would be able to sponsor clothing, hats etc. maybe even lipstick shades.

You can use these Facebook Avatar Stickers to comment on posts both in the newsfeed and on Messenger.

So far these are the options I have available.

Screenshots from Messenger.

The  above image also shows where the Facebook Avatar Stickers are accessed – show here as the waving avatar next to the clock face icon on the bottom menu on my phone whilst in Messenger (I have a Samsung Galaxy Note 8)

There’s a few options that cover the standard On My Way, Congratulations, OMG etc.

and then the ever-useful bachelorette sticker? Can’t really see myself using that one…

So that’s it – Facebook Avatar Stickers explored.

Do you have them yet? Let me know what you think, is it a dumb gimmick that’s come too late behind Bitstrips, Snapchat and Bitmoji? A great new addition to Facebook’s features – or something else entirely?

 

 

Sharing of Abhorrent Violent Material Bill 2019 | My Opinion as a Social Media Marketer

I’m a Social Media Marketer, and I have some thoughts about our new laws

I normally post about tips and advice for small businesses running their own Social Media channels, but this post is a bit different.

If you’re not interested in the new laws rushed through parliament last week regarding the removal of “Abhorrent Violent Material” then tune out now.

My Thoughts

In my opinion the new laws regarding “Abhorrent Violent Material” were too rushed, too broad and show a lack of understanding of the channels they set to police.

They demand that the offending material is removed quickly or fines and jail time are imposed on the host companies and their management.

There wasn’t consultation with the community who would be A) tasked with the removal of this content to gather information on how it’s done from a logistical standpoint, or B) the heads of the platforms used to distribute said content.

Not to mention that “quickly” is an incredibly vague and problematic value.

The NZ terror attack was removed from Facebook in a time frame I’d say was ‘quickly’. By their own statement:

“The first user report on the original video came in 29 minutes after the video started, and 12 minutes after the live broadcast ended.”

For a platform that deals with content at an unfathomable scale I think that’s pretty quick.

Could it be improved? Probably. Can a law make them do it faster? Probably not.

I heard Atlassian’s Co-CEO Scott Farquhar’s statement and I pretty much agree with his sentiments;  The bill was rushed through, it’ll have an effect on more than social media sites (including in areas of privacy and free speech) and that although it’s a good idea to look at how to remove or stop altogether the posting of this type of content online it’s not dealing with the heart of the problem.

If I’m being political:

When mainstream media and our politicians do nothing to stem the flow of hate and misinformation available to the public it’s quite hypocritical that they want to lay blame at the broadcast of the atrocity but have said little about how they intend to address stopping actual atrocities.

In fact, I haven’t seen the footage on Facebook anywhere. The only places I’ve seen clips of the shooting (not that I’ve looked, admittedly) is on mainstream TV news – sure, only the bit where guns are being loaded into the boot of a car, but that’s more than I’ve seen anywhere on any social media channel (not just Facebook) and I’m online a LOT.

If the government actually wanted to help clean up social media and the internet at large they would hold discussions with the platforms, digital professionals and the community to seek greater understanding of how they operate and address concerns in a meaningful and practical way, not slam a law through so they can look like they’ve done something productive.

Do you have any thoughts on the matter? Let me know.

Workshop – Search & Social School | Fundamentals

Join us!

Wasting valuable time trying to make your SEO and Social Media work for your business?

Learn the fundamentals of Search Engine Optimisation (SEO) and Social Media – enroll in Search & Social School!

In our Search & Social: Fundamentals workshop, Reeva from Cutting Edge Digital will teach you the key SEO essentials to give you the confidence to tackle your own SEO.

I will show you how to optimise and manage your Social Media accounts and measure your results so you know exactly what’s working.

SEO with Reeva

  • What Is SEO
  • Keyword Research Strategies & Tools
  • On Page Optimisation Essentials
  • How to nail Google My Business
  • Google Analytics & Conversion Tracking

Social Media With Carma

  • What Social Media can do
  • Your audience and how to use it
  • Platforms – where are your fans?
  • Optimisation (Social SEO if you will…)
  • Content themes & posting formats
  • Metrics – how and what to measure
  • Tools & tips

Together We’ll Cover

  • How these two aspects of digital marketing work together to create cohesion for your brand
  • Why Social Media can help your search results
  • How to create efficiencies in your digital marketing
  • How you can save time and effort

What You’ll Get

  • The confidence to optimise your own website and social media
  • A working knowledge of SEO so you won’t be bamboozled by anyone again
  • A workbook that will guide you through optimising your website in your own time
  • Our list of essential tools and websites that will help you with your online marketing
  • A heap of new business besties and contacts
  • Plenty of tea, coffee, water, and snacks to keep you going
  • Loads of new ideas to start actively growing your business through SEO and social media

What You Need To Bring

  • Your laptop
  • Your mobile phone
  • A notebook if you’re a notetaker (we’ll have workbooks as well)
  • Your thirst for Digital Marketing greatness

Where

Studio 64 Group, South Perth

  • Free on street parking (4 hours)
  • On-site childcare 
  • Close to the South Perth ferry and bus stops

See the available tickets hit the “buy tickets” button to go to Eventbrite.

Eventbrite - Search & Social School | Fundamentals

You can also see more info in the Facebook event.

*price includes booking fees and GST. If you require a tax invoice please don’t hesitate to ask.

Promote Your Event on Facebook

Promote Your Event on Facebook

This article (that I wrote) was originally published on Social Media Examiner.

Do you use Facebook Events to promote your events?

Wondering how to use Facebook ads with your Facebook event?

In this article, you’ll discover four audiences I use to successfully promote events on Facebook.

But first, you need to make sure your event is set up properly. If you’ve nailed this part – skip to number 5.

#1: Set Up Ticketing for Your Facebook Event

You want to make it as easy as possible for people to buy tickets to your upcoming event, and there are a number of platforms that integrate with Facebook event pages for onsite ticket sales like Eventbrite.

If you’re using Eventbrite to host your ticket sales, you can integrate it into your Facebook event so people can buy tickets without leaving Facebook. It’s best to set up your Eventbrite event before you create your Facebook event, but it can also be done afterward.

Before you launch your Facebook event, make sure you add your Facebook pixel (and any other tracking) to Eventbrite to capture data you can use for retargeting. After you set up your event in Eventbrite, click the Manage tab and navigate to the Tracking Pixels section.

In Eventbrite, click the Manage tab and navigate to the Tracking Pixels section.

Next, click Facebook Pixel and enter your pixel ID and other details.

While you’re here, you can also add other tracking such as Google Analytics. You can never have too much data!

In Eventbrite, click Facebook Pixel and enter your pixel ID and other details.

Once your Eventbrite event is set up with all of the appropriate tracking, you can publish your event and add it to Facebook. Eventbrite will most likely prompt you to do this and guide you through the process.

Once your Eventbrite event is set up, publish it and add it to Facebook.

If it doesn’t, you can manually do it. On the Manage tab, click Invite & Promote and select Add to Facebook from the drop-down menu.

On the On the Eventbrite Manage tab, click Invite & Promote and select Add to Facebook from the drop-down menu.

Either way, you’ll need to select the event and choose the Facebook page to host the event. You must be an admin of the Facebook page you’re using to host the event.

In Eventbrite, select the event and choose the Facebook page to host the event.

Once you’ve done this, click Add to Facebook.

Click Add to Facebook in Eventbrite

Your event will now be added to your page and also appear as a post in the news feed. This is what the Facebook event will look like to you as an admin:

This is what the Facebook event page will look like to you as an admin.

If your page and event are eligible, your attendees will be able to use Facebook’s own checkout experience, as shown here. You want to make it as easy as possible for people to buy tickets to your upcoming event!

#2: Add the Venue and Sponsors to the Facebook Event as Co-Hosts

Adding co-hosts to your Facebook event will allow them to post in the event itself. When you post content, users who’ve responded to your event will get a notification. This will keep the conversation in one place (making the most of the notifications) and allow the appropriate people to answer any queries about your event.

To add co-hosts’ profiles individually, you must be friends with the person, or you can add pages.

ALTTo add co-hosts profiles individually, you must be friends with the person, or you can add pages.

You can add co-hosts when you initially set up the event or after you’ve created it. To add a co-host to an existing eventclick Edit on the event page.

To add a co-host to an existing Facebook event, click Edit on the event page.

You or other stakeholders may want to display the event on your Facebook pages. This is easy to do, and it’s a good idea to add the event to any relevant pages so there are no duplicates.

If you’re an admin of the stakeholder pages to which you’d like to add the event, click the three dots button at the top of the event page and select Add to Page.

Click the three dots button at the top of the Facebook event page and select Add to Page.

In the drop-down menu that appears, choose your page.

If you aren’t an admin, you or your stakeholders can still add the event to your pages in a similar way. Go to the eventclick the three dots button, and select Add to Page. When prompted, choose a page from the list of available pages.

Go to the Facebook event, click the three dots button, and select Add to Page.

#3: Tips for Posting on the Facebook Event Page

The Facebook event page can be a busy place. You want to make the most of it because this is a captive audience of people either attending or considering attending your event.

But you also don’t want to overdo it and annoy your audience, so take advantage of the new ability to schedule posts to the Facebook event wall.

Schedule a post to the Facebook event wall.

To encourage people to attend, tell them what they can expect on the day (or night) of the event. For instance, if you’re running a seminar, share some information about the speakers.

You might also inform people about facilities and services available at your event. To illustrate, post parking information, a venue map, transport, dietary information, and payment methods.

#4: Get Your First 15 Facebook Event Attendees

You can pay to promote your event only if 15 people at minimum respond that they’re attending. So how do you get your first 15 attendees? Facebook will suggest people who are your friends who also like the host page as a first option.

But you can invite any of your friends. Do this sparingly, though, and only invite people you genuinely think would want to attend your event.

Facebook will suggest people to invite who are your friends who also like the host page as a first option.

You, your sponsors, the venue (if appropriate), and the speakers (if it’s a conference or seminar) should all share the event to your respective pages. Also share your event with any relevant Facebook groups, your customer database (be mindful to remain compliant with privacy laws in your region), and any lists of past attendees if this is a recurring event or your business has hosted similar events before.

If your event is interesting, well described, has good clear imagery, is held at a time and place people can easily commute to, and is a reasonable price, you shouldn’t have any trouble getting these first 15 “going” responses. Then you can use the power of Facebook ads to ramp up your event promotion!

#5: Create 4 Custom Audiences to Target With Facebook Ads

When you set up targeting for your Facebook campaign to drive ticket sales for your event, it’s important to split test the creative, copy, call to action, and so on, as well as the audiences themselves. Interest targeting will work in some cases, but your best and safest audience to get some purchase conversions is with four main custom audiences. Let’s walk through how to build them step by step.

Your Current Customers + Lookalikes

If your business is hosting an event, it’s likely highly relevant to your customers. Provided your customer data has been collected with permissions to be used for marketing (check your local laws if in doubt), you can upload the customer data to Facebook to create a custom audience.

To do this, open Business Manager and select Audiences in the Assets column.

Open Business Manager and select Audiences in the Assets column.

Once you’re in the Audiences section, click Create Audience and select Custom Audience from the drop-down menu.

In the Audiences section of Business Manager, click Create Audience and select Custom Audience from the drop-down menu.

Next, you’ll see a list of options on which you can base a custom audience. For this audience, choose Customer File so you can upload your customer data.

choose Customer File so you can upload your customer data to build your custom audience.

To create your audience, your options are to upload your customer database as a .csv file, cut and paste data from it, or import the data from your MailChimp account.

For this example, select Add Customers From Your Own File or Copy and Paste Data.

Select Add Customers From Your Own File or Copy and Paste Data.

Next, specify the origin of the dataupload your file, and give your audience a name. When you’re finished, click Next.

Specify the origin of the customer data, upload your file, and give your custom audience a name.

Facebook then maps the data to the available identifiers. In the image below, there are four mapped data fields: First Name, Last Name, Email, and Phone Number.

If everything looks okay, click Upload & Create and the list will start populating.

There are four mapped data fields: First Name, Last Name, Email, and Phone Number.

Facebook hashes the data so it can’t be hacked or stolen and used to identify your customers. You’ll see the message below if the upload is successful.

The next step is to create a lookalike audience. When you do this, Facebook will select an audience to target based on commonality with your current customers from the original database. When you see the page shown below, click Create a Lookalike Audience. You’re then prompted to choose a region and click Create.

Now you have your first custom audience and lookalike audience to use in your campaigns!

After you audience data is uploaded to Facebook, click Create a Lookalike Audience.

Previous Attendees + Lookalikes

If you’ve held this event before or it’s similar enough to a previous event that the same people will be interested, you can create a custom audience (and subsequent lookalike audience) of your previous attendees.

Follow the same steps outlined above, but this time, use your database of previous event attendees instead of your customers. Make sure you name this audience in an easily identifiable way, so you can compare their performance metrics later and not get confused.

Also create a lookalike audience. This audience will include people who have matching attributes to your previous attendees, which can be an effective way to target your campaign.

People Who’ve Engaged With Your Event + Lookalikes

It’s likely there are people who are interested in going to your event and have looked at your event page, but haven’t yet purchased tickets. Because they’ve indicated interest in your event by engaging with it, you can create a custom audience based on this engagement and use it in your campaign.

Start the process in the same way as the custom audience you built from your customer database. When you reach the How Do You Want to Create This Audience screen, select Engagement.

When you reach the How Do You Want to Create This Audience screen, select Engagement.

Next you see the options for creating a custom audience based on engagement. Choose the Event option.

Choose the Event option for your engagement custom audience.

Then you see the audience creation window. Here you can choose options for the level of engagement people have displayed in your Facebook eventselect a time frame for that engagement, and exclude anyone you don’t think is relevant from your audience.

Because Facebook will only let you use these audiences in campaigns if they’re large enough (you need 1,000 people to meet the criteria), you may need to experiment to find one that will match your needs.

If you have a large-scale event, you can make these conditions quite detailed. However, if you’re a smaller business with a more locally focused event, keep them fairly broad so enough people have performed the necessary engagement to be added to the audience.

You can create as many of these audiences as you like and choose which ones to use later once they’ve populated and have a size indicated.

For this example, create your audience based on people who responded “Going” or “Interested”, but exclude people who have already purchased tickets.

Create your custom audience based on people who responded "Going" or "Interested" but exclude people who have already purchased tickets.

Once you’ve created this custom audience, you’ll be prompted to also create the lookalike. As with the previous audience segments, it’s a good idea to do so and test this audience in your campaign.

People Who’ve Engaged With Your Facebook Page or Instagram Account

As with the above custom audience based on engagement with your Facebook event, you can also build audiences based on engagement with your Facebook page and Instagram business profile.

If you’ve been posting relevant and engaging content on your brand channels that align with the event theme, it’s likely people who’ve engaged with you will be open to hearing about your event.

As with the previous audience segment, start by going to Audiences to create a new custom audience. When you’re asked how you want to create this audience, choose Engagement again and then select Facebook Page.

Select Facebook Page for your engagement custom audience.

Now you need to specify the criteria people will need to meet to be included in this audience. Because this audience will include people who have engaged with your page but not the Facebook event page specifically, choose a relatively non-passive action such as engaged with a post, clicked a call-to-action button, sent a message, or saved a post. These are the more active interactions a user can have with your page.

As with the Facebook event engagement audience, you need to make sure the audience size is large enough to run. If you have a high level of engagement on your Facebook page, you can afford to be more specific about your criteria. If your engagement is lower, you’ll need to be broader.

You can, of course, create multiple audiences with different parameters and split test each one if you like.

Specify the criteria people will need to meet to be included in this page engagement custom audience.

Unlike the other custom audiences, I don’t use the lookalike option here. I don’t find that people who “look like” they engaged with your Facebook page have enough intent to purchase an event ticket. However, if you think this will work for your page, create the lookalike and add it to the mix!

Next you can build a similar engagement custom audience with your Instagram business profile. Note that you can’t create this type of custom audience for an Instagram personal profile. It needs to be an Instagram business profile that’s connected to your Facebook page and Business Manager account.

As with the Facebook audience, create a new custom audience based on engagement, but this time select the Instagram Business Profile option.

Create a new custom audience based on engagement and select the Instagram Business Profile option.

In the audience creation window, you can choose a specific time period and certain parameters of engagement with your business. Again, you need that magical minimum number before this audience can be used in a campaign. Depending on the level of engagement for your Instagram account, adjust the options accordingly.

Remember that this audience will only serve you if the content you post on your Instagram aligns with the core purpose of the event.

In the audience creation window, you can choose a specific time period and certain parameters of engagement with your business.

Always Exclude Purchasers

When running a Facebook campaign, it’s often more important whom you exclude from your targeting than include. To maintain a high relevance score and low negative feedback (which affect the cost of your campaigns), make sure the audience that sees your ads is open to the messages contained in them.

If someone has already purchased tickets to your event, serving them ads to get them to buy tickets is wasteful. So how do you exclude ticketholders? There are a couple of ways to achieve this.

First, you can pull an event database daily and create a custom audience as in the first example, but this time made up of people who already have tickets. Then when you build your ad targeting, select this audience to exclude. While this tactic is very accurate, it can be a bit time-consuming because you have to constantly create and amend your ad targeting.

The easier way is to use your website and pixel data. Using the URL displayed when a ticket purchase is completed (whether that’s a thank-you message, receipt, or confirmation pop-up), create a custom audience based on website traffic to exclude people who have already purchased a ticket.

When you create this custom audienceselect Website Traffic.

Create a Facebook custom audience based on website traffic

In the audience creation window, set the parameters of your audience based on website activity including pages viewed and time on page.

In the example below, once a purchase is processed, the user is sent a unique receipt URL, but all of the URLs “contain” the “/receipt/” parameter. If you have a specific landing page for the purchase confirmation, you would select URL Equals and paste the exact URL into the box.

Finally, name your audience and add a description if desired. Then click Create Audience.

In the audience creation window, set the parameters of your audience based on website activity including pages viewed and time on page.

And there you have it: four audiences to target and one to exclude. When you set up your campaigns, you can split test these audiences until you find the ones that have the lowest cost per action and scale them. Any non-performers can be stopped at any time, although I recommend giving them enough time to optimize (at least 3 days).

To manage this process (which looks like a lot of work, but is very quick once you get the hang of it), it’s helpful to create all of your audiences first and leave them overnight to populate before you create the ad campaign.

#6: Create Your Traffic/Conversion Funnel

Events are fun! People like attending them, so as a rule, they don’t need a particularly complicated sales funnel. But like any Facebook ad campaign, the people most likely to complete a purchase conversion are those who’ve already performed the preceding action.

For instance, if you’ve used custom audience targeting to attract traffic to your website with either Link Clicks or Landing Page Views objectives, you’ll get some sales right away, even from cold traffic.

Some people will be excited about your event and won’t hesitate to buy tickets. But events can be expensive to run, so you’ll likely need more than these organic ticketholders to make your event a success. This is where retargeting comes in as you move users down the funnel.

Keep your ticket sales funnel simple.

The audiences you’ve made that include your customers, people who’ve engaged with your Facebook event or social media channels, and people who’ve attended your previous events are all considered warm traffic. They know who you are and what your brand is about.

Many people in the lookalike audiences you created (and any interest targeting you may use) are potentially cold traffic. They haven’t heard of you, they don’t know what you’re about, and they’re less likely to attend a business event you’re hosting.

With event marketing, you often don’t have time to build traffic in a phased campaign approach like you would with other types of campaigns. So you need to keep your funnel simple and let the retargeting do the heavy lifting with the engaged audiences.

Once people have visited your website, found out more about the event, and demonstrated an interest in attending (in other words, have been warmed up), make sure you serve ads to them on Facebook and Instagram.

The most cost-effective way to do this is to run a Facebook ad campaign specifically for people who added tickets to their cart but didn’t check out. They’ve shown the highest intent to buy, and therefore are your lowest hanging fruit in the funnel. You can target this bucket of users with the Conversions objective.

Target this audience with the Conversions objective.

Simply target traffic that’s added to the cart (which you know from the Facebook pixel) and exclude the purchasers (as explained at the end of section #5 above). Then all you need to do is wait for it to optimize and see if it’s going to convert at an acceptable cost. If so, scale up the spend because more money in equals more money out.

If not, analyze the results. Put yourself in the buyer’s shoes and work out what stopped them, and either fix it or find a way around it.

Who else can you target with Conversions ads? Potentially your current customers and previous event attendees who will start at the middle of the funnel, bypassing the cold traffic stage.

What other objectives might you run? Engagement ads in the form of Event Responses. Remember how valuable the wall of your Facebook event page is? And if people engaged with your Facebook event, they’ll fall into your retargeting bucket.

Run engagement ads in the form of Event Responses.

And if your event has door sales available and your budget allows, run Reach objective ads to the local community that fit your event demographic.

There will always be people who don’t want to be locked in and prefer to buy tickets on the day of an event. If they’re aware your event is on, you still have a chance that they’ll attend. If you choose the Reach objective, you can easily cap the frequency and reach of the campaign to avoid annoying your audience.

Click here to find answers to 10 questions marketers ask about creating, promoting, and managing successful Facebook events.

What do you think? Do you use Facebook ads to drive ticket sales for your event? Have you created some of these custom audiences? What tips can you offer for promoting your event on Facebook? Please share your thoughts in the comments below.

Announcement for Marketers | The Marketer

Exciting times…

Introducing our new arrival!

No, it’s not a baby.

Well, not as such…it’s a website (we’re calling it a publication) and we’ve just gone live with our soft launch.

Why on earth would you want to release another website when you don’t even publish regularly one this one?

Great question. I need to do better. It’s the typical scenario of marketers being slack at their own marketing. It’s boring – and I need to prioritise my own work more.

But in the meantime, let me introduce you to The Marketer and maybe you’ll forgive me.

I’ve joined forces with a local Social Media agency owner and birthday twin, Clayton from Smith Social to bring you The Marketer.News

Now I hear what you’re thinking, why would you team up with a competitor? 

Why indeed!

Well why not?

Anything we can do successfully in our separate lives we can smash if we get together, right?

Plus there’s MORE than enough businesses who need our help than we could possibly ever service alone. It’s called an abundance mentality, but before we get all woo-woo – let me tell you the story…

The Marketer was kind of a natural progression.

We liked getting together and talking about Marketing and found the recurring theme was “what does great marketing look like” and it turned out we agreed on enough to keep it fun – and disagreed enough to keep it interesting.

And it wasn’t just digital marketing – we wanted to cover all marketing, not just our specialties but old school marketing theory, print media, out of home, TV, email…everything!

But both our company blogs are written for business owners and people learning to DIY their marketing, so we needed something new.

We looked around and there wasn’t much out there covering great marketing campaigns and executions, especially that pertained to our local market of Perth, and we wanted to change that.

Sure, there’s marketing news sites, but that’s not our focus.

And we found plenty of marketing company blogs, but they’re spread out, and focus on their areas of expertise (naturally) so we concluded there’s not really a resource for discussing Perth Marketing from the POV of a Perth marketer.

Until now.

If you’re an Australian marketer – we’d love for you to get involved!

Visit TheMarketer.News and sign up, follow us on Facebook and Instagram while we finalise some content specifically for YOU.

There’ll be articles, discussions and maybe even some get-togethers in the future.

We’ll be guided by you, and where and how far you want to take us.

Facebook Ads Manager Vs Boosting Posts

Facebook Ads Manager Vs Boosting Posts

Which is better?

Anyone who runs a business knows they must have a brand presence on Social Media to reach new segments, support existing customers and be part of the conversation happening around their brand and the wider industry they’re a part of.

And something else that’s abundantly clear is that organic reach just isn’t what it used to be. Once upon a time, you could post on your business page and your fans had a good chance of seeing it in their newsfeeds.

Both Facebook’s big Social platforms (Facebook and Instagram) have been declining organic reach for brands for some time, meaning business owners who want to generate higher reach have been opening their wallets.

But this isn’t the only reason people choose paid distribution methods. It may be that your target audience is quite specific, requiring a more targeted approach that organic Social posting can achieve.

Or perhaps you’ve created some amazing content, why take the risk of minimal exposure?

Get it out there!

If your video auto-plays in the forest, and no-one is there to read the captions – did it even play at all?

Deciding to promote your content isn’t the hard part, but how to do it effectively can be confusing. So let’s look at the difference between Ads Manager and Boosting Posts!

There’s a little bit of jargon to learn when paying to distribute your content on Facebook (and Instagram) and the first thing is that Boosting Posts and Sponsoring a post via Ads Manager are quite different.

Facebook Boosted Posts

Facebook’s defines a boosted post as:

“…a post to your Page’s timeline that you can apply money to in order to boost it to an audience of your choosing. This is the simplest way to advertise on Facebook.”

Boosting a Facebook post is straightforward as pressing the blue “Boost Post” button under the post you’d like to put the budget behind and following the prompts.

Boosted Posts start off as organic posts – and have budgets applied.

Ads Manager
Boost Post is the big blue button you’re often prompted to push

Facebook Ads Manager

Running ads via Facebook Ads Manager gives you more control over your campaign.

Facebook describes it this way:

“Facebook ads are created through Ads Manager and offer more advanced customization solutions. There are many advertising objectives to help you reach your specific business goals and the audiences you care about most.

Where a boosted post may initially optimize for Page likescomments, and shares or overall brand awareness, Facebook ads can optimize for app installs, website conversions, video views, shop orders and more.”

Running Ads via Facebook Ads Manager requires an Ad Account, preferably set up inside a Business Manager account set up for your business.

You’ll get access to more robust targeting, more features, and greater support from running ads this way.

Running ads via Ads Manager means they don’t ever display on your page itself unless you deliberately share them there.

Here’s a breakdown of the other differences.

Ads Manager

Image credit: Social Media Today

Running ads via Ads Manager will give you access to many objective options, under 3 main headings.

Awareness:

  • Brand Awareness
  • Reach

Consideration:

  • Traffic
  • Engagement
  • App Installs
  • Video Views
  • Lead Generation
  • Messages

Conversions:

  • Conversion
  • Catalogue Sales
  • Store Visits

Ads Manager

Boosting posts will only give you 3 ad objectives; website visits, Engagement and Messages.

Ads Manager

So now that we know the difference, which is better?

It depends exactly what you want to achieve.

Facebook explains it this way:

“It’s important for any business to identify exactly what they’re hoping to achieve with an ad.

For example, if you want audience engagement on your Page or to develop your brand awareness, boosting a post is a great way to maximize visibility and grow your audience.

To create more advanced ad types and campaigns, use Ads Manager.

In almost all instances, running ads via Facebook Ads Manager is preferable to boosting posts.”

Boosting Posts is certainly quicker, easier, and requires a less steep learning curve.

But there’s only 3 times I’d ever use it myself

If I wanted my content to only be seen by people who already like my page

Seems counterintuitive, but if you were offering a promotion or discount to your page fans only the most effective way to do this is via a boosted post to current fans of your page.

If you already have your Facebook Custom Audiences set up in Ads Manager

You can access your Custom Audiences and Saved Audiences in your Boost Post options if they have already been created in your Ads Manager. This way you have the same targeting options, and it’s quick and easy to promote your post on the go.

For Social Proof on your Ads

If you’re going to run an ad that’s possible to do as a Facebook post (E.g. Engagement, Link Clicks) you can create first as a post on your page, and Boost to build up reactions, comments and other Social Proof before running as an ad via Ads Manager.

In all other instances I’ll take the extra objective and targeting options of Ads Manager any day of the week!

The other point to note with Boosting Posts is that it’s only effective if your post meets certain parameters.

  • If your post has performed well organically
  • A clear call to action – don’t leave people confused over what to do
  • It’s relevant, timely and optimised for your target audience

Boosting a post that doesn’t have these factors is a complete waste of your Facebook Ads budget!

Ads Manager Advantages

Controlling who sees your ads (and who doesn’t) is one of the main attractions to advertising on Facebook – not using this targeting to its full potential isn’t making the most out of your Facebook ads budget.

Not only is it counterintuitive to use the more limited targeting of Boosted Posts, but placement options are incredibly important to running successful Facebook ad campaigns. Placements determine where your ad is displayed. Will your target market be more likely to be compelled by your ad in Messenger, on Instagram Stories, or Facebook’s mobile newsfeed?

Something else that’s important to achieving a return on ad spends (ROAS) is split testing – which you can’t do with Boosted Posts. How will you know which creative works best, what copy inspires people to click, which placements are most effective if you can’t split test them?

Plus, Ads Manager can do almost everything Boosted posts can do!

In fact – following this process will give you the same result as a Boosted Post (for the Engagement objective) but with more robust targeting options:

  • In Ads Manager, click the green “create” button and select “Engagement” as an objective
  • Choose “Post Engagement”
  • Define your Audience, Placements and Budget
  • Click the drop-down menu to designate a pre-existing post
  • Confirm & launch

This method generates better results, at a more cost-effective rate.  Go ahead and put it to the test – I’m confident you’ll appreciate learning how to promote a post on Facebook using the platform’s Ads Manager tool.

Using Facebook Ads Manager to run your advertising is a lot to get used to, but when you’re going to be paying Facebook to find your target audience isn’t it worth spending some time familiarising yourself with the platform that’ll get you the most bang for your buck?

 

I’d love to know what you think! Drop me a comment.


This article was originally published on SavvySME

How To Reap The Benefits Of A Content Marketing Strategy

Content Marketing can have some incredible benefits for your business

But a lot of people still underestimate the value of Content Marketing, or indeed don’t fully understand what it is or why they should invest in bespoke content.

So let’s start by working out exactly what it is!

CONTENT MARKETING – a type of marketing that involves the creation and sharing of online material (such as videos, blogs, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services.

But I prefer Content Marketing Institute’s definition:

Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.

Especially the line following that definition which says “Instead of pitching your products or services, you are providing truly relevant and useful content to your prospects and customers to help them solve their issues.”

So Content Marketing is a way to talk about your products or services in a way that’s audience first and user driven. It’s less about you, and more about them – a good place to start.

What can be content?

Anything your audience can consume can be content.

  • Blog posts
  • Video & Slideshows
  • Graphics & Animations
  • Podcasts
  • Quizzes
  • Ebooks & Whitepapers
  • Resources & Workbooks
  • Playlists
  • Q&A or AMAs
  • Facebook/Instagram Live
  • Branded Filters & Camera Frames

And the list goes on!

The type of content you create for your Content Marketing efforts will depend completely on your audience and objectives.

Great Content Marketing can have a multitude of benefits to your business, let’s look at some of them.

Traffic & Search Results

Everyone wants more traffic to their website, or at least more qualified traffic. When you publish or host quality content on your site, people hit your site to consume it. And you know they’re more than likely interested in your product or services because that’s what your content (even if loosely) relates to.

When you offer something of value to your audience, they’ll come to you. This is the complete opposite of traditional marketing where you go to where they are and interrupt them. If you content is strong enough and valuable enough you might not even have to pay to promote it. You can publish it, and let people come to you in their own way and their own time.

Here’s a great example – Jon Loomer’s Facebook Image Dimension Guide. In case you don’t know who Jon Loomer is he’s a Facebook Ads heavy hitter who runs online training and a couple of membership clubs for exclusive content. In fact, everything Jon does is an example of excellent Content Marketing.

I read in one of his emails a while back that this page on his site is the most visited. It comes up if you Google “Facebook Image Specs” and in creating it, he knew that anyone who visited that page was looking for information on how to optimise their creative to best display on Facebook.

Whether they were marketers, or business owners, or entrepreneurs – they all had that in common. And they were coming to him. For free!

Imagine you’re in a competitive niche; all clamoring to get to the top position in a Google search, but your content – perhaps a simple “how to” video is what people are visiting? That’s YOUR brand getting ahead. Standing out without pushing people away with a hard sell.

We’ll talk more about what you can do with this traffic in a sec.

content marketing

Brand Awareness & Recall

Word of mouth is still an incredibly powerful way to get your business noticed, and you’ve probably heard the phrase “word of mouse” said too. It’s so important to be known and remembered.

How can people use your services if they don’t know who you are?

How can they recommend you to their friends if they can’t remember your business name?

Create content that resonates with your audience and they’re more likely to remember you. And if they hadn’t heard of you before it’s an even better way to make them aware of your brand!

The idea is that it’s not only valuable enough for them, but sharable as well. Any time you can get people to share your content as a brand you’ve allowed them to represent you and vice versa. They’ve thought whatever you created was good enough for them to put their name to and pass along to their friends and colleagues.

And with Content Marketing you can do this without the rude interruption of more traditional types of advertising.

Brand Affinity & Loyalty

Something else you can achieve with Content Marketing is affinity from your audience, and loyalty from your current customers.

This isn’t just touchy-feely (not that there’s anything wrong with that) but in a crowded market you want people can choose your brand, over others and their affinity for what your brand stands for could be the deciding factor. But they can’t do this unless they know what your brand MEANS.

You content can explain your brand positioning, and win your audience over into fans and purchasers.

Tell your brand’s story and let your audience fall in love with you.

Then once you’ve earned their support you want to retain them!

Great content can remind people why they choose you and not your competitors. It can help deepen the relationship they have with your brand and make them less likely to stray.

content marketing

Audience Segmentation

Content Marketing can help you segment your audience and only show them what they want to see more of.

You can track and tag pages of your website and/or individual pieces of content, to build audience pools from your different content themes into remarketing segments.

That way when you pay to promote a new piece of content you can target the people who’ve consumed similar content. Facebook targeting allows us to differentiate traffic that’s visited certain pages of our website and not others, and also people who’ve spend a certain amount of time on a particular page so we can serve ads to people who interacted with particular content this way.

It’s the same concept ecommerce stores use when they offer you similar items to the ones in your cart. They know you like xyz product with certain attributes, it follows you’ll like other products with similar attributes.

This segmentation keeps your audience seeing the content that resonates with them, and prevents them seeing content themes that may not.

content marketing

Funnel Content

If you have a sales funnel you need to fill that funnel with content.

This content needs to be relevant to the audience AND their buyer journey.

Content Marketing can attract people to your brand and fill the top of the funnel.

And it’s especially important during the consideration phase (middle of the funnel) to make sure people choose your brand over your competition.

content marketing

Thought Leadership

Content Marketing can position you (as a personal brand) or your company as the thought leader in your niche.

Great content will ensure your fans know you’re the “go to” source for information on your product or industry and give you an edge over your competitors, just like in the Jon Loomer example.

content marketing

Business Opportunities

Checking the data from your Content Marketing efforts can point you in the direction of new business opportunities.

If you’re looking at expanding or even narrowing your offerings, the data on which content your audience consumed can help you refine your business to offer what has most resonated with your target market.

Content Marketing & Social Media – BFFs

Why am I telling you about Content Marketing?

Because Content Marketing and Social Media are BFFs. Your content can be distributed on Social Media, and content themes can be established based on your social posting.

Think about your most popular Social Media posts – what were they about? What can you learn from this to inform your content offering?

Social Media gives us the power of community for our brands, and it also allows us to target with a high level of accuracy people we want to reach beyond that community where we know our content will resonate.

So put some thought into your Content Marketing efforts and invest in some quality creators if it’s not your thing. The work of an excellent copywriter, graphic designer or videographer will elevate your content and you’ll reap the benefits.

But make sure to leave some money in the budget to ensure this content sees the light of day with the people you made it for.

Do you invest in Content Marketing?

What questions do you have about content?